Word on the Street

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Charles Hale, Orange, client since 2001
“Been driving for over 60 years & this is the best company I’ve dealt with. If it wasn`t, I wouldn`t have stayed with them for 15 years.”
Wayne Williamson, Aliso Viejo, client since 2010
“I have been a customer of AA Lares Insurance for about 5 years. They handle my home and auto insurance coverage needs. They are attentive and response in every way. Literally, they are the best! I am careful about giving referrals, because a bad referral can even ruin my credibility. However, in this case, I have no reservation about recommending AA Lares. They are the exception. I only wish I received the same type of service and care from my health insurance company.”
Ismael Mendoza, Anaheim, client since 2009
“The AA Lares Insurance Team has been the best choice yet for ALL my insurance needs. Whether it is for my Home, Cars, Business or Professional Liability, Patty and her Team Always amaze me with the number of choices they come up with at reasonable rates. I am very pleased to know AA Lares Insurance is always there for me when I need them, and have been with them for over seven years. I am happy to recommend their Professional Team of Insurance Experts, and the attention to detail I have become accustomed to now.”
Walter Bradley, Lake Elsinore, client since 2004
“AA Lares Insurance is the best insurance agency I have ever dealt with. Patty and her staff are always friendly and helpful, explain things so you understand what is going on, and take customer service very seriously. I highly recommend Lares to anyone tired of the usual insurance company "run around". Quite simply, they are the best, and I want to personally thank Gaby for all her help with my insurance needs on a new home purchase - she is outstanding!!”
Susana Soto, Orange, client since 2006
“Speechless. Everyone is so courteous, helpful, I just have the best experience every time via phone or person. Staff always, always keeps in touch and reminds me when it is time to renew or make payments via txt, call, email. Outstanding service.”
Mary Saucerman, Orange, client since 2002
“I am delighted with my insurance company. They try hard to reduce my payments every year. I have been blessed not to have needed them lately but my one accident years ago they were right there to make the necessary arrangements. They cover my house and my car, and I don't think even AAA with all their commercials can compare their rates. Funny they never mention this competitor when saying how great they are, compared to Farmers, etc. I guess they know when they can't compete. My experience with them goes back 14 years. Thank you so much Patty."
Thuha Nguyen, Orange, client since 2015
“This note is regarding the outstanding service I received from AA Lares Insurance Services, especially Krystal Lares. Krystal possesses extreme thoughtfulness and thoroughly. She is always eager to make sure I achieve total satisfaction with her services. Besides Krystal, the other agents in the office are very professional and courteous. I have no hesitation in recommending AA Lares Insurance Services to serve your needs.”
Rogelio Zaragoza, Los Angeles, client since 2015
“What a great insurance company and what great service. Everyone is very professional and courteous! Thanks to Patty Lares for the help and the team at AA Lares Insurance!!!!!!!!!!”
Joaquin Cheung, Rowland Heights, client since 2007
“Best service all around. There has not been a time I have called and not one person is available to assist. Gaby Leon and all the outstanding service she has provided is why I send people to get quotes from your company. Hands down outstanding!”
Otina Monary, Orange, client since 2006
“The Ladies of AA Lares are dedicated to their customers. I "stumbled" into the office in 2006 frustrated with my previous insurance office and I have been treated like a "princess" ever since. I wouldn't go to anyone else.” 
Tim Flanagan, Anaheim, client since 2015
“Always ready to help with all my insurance needs. They follow up with a customer service call or email, to make sure I am completely satisfied with the service I have received. Thanks Patty and team.”
Karla Flores, Corona, client since 2006
“The Ladies of AA Lares are dedicated to their customers. I "stumbled" into the office in 2006 frustrated with my previous insurance office and I have been treated like a "princess" ever since. I wouldn't go to anyone else.” 
Leticia Holmes, Anaheim, client since 2016
“Best customer service and great professionalism across the board. Thank you.”
Ana Rodriguez, Garden Grove, client since 2009
“Wonderful and fast and helpful like always”
Art Barcelona, Santa Ana, client since 2008
“I've been with Lares insurance for 16 years now. They have always been professional in their services and my personal insurance needs”
Warner Stafford Jr., Placentia, client since 2008
“Ms. Lares, always, always both you and your entire associates are always very kind, professional, polite, knowledgeable and helpful and it must be reflective of you. I really enjoy doing business with AA Lares Insurance Services!!”
David Nahmad, Placentia, client since 2007
“Have been working with them for many years now. Never had a problem.”
Yunue Navarro, Santa Ana, client since, 2010
“Thank you to all your staff! Each person that I speak to is always very helpful.
Edward Reyes, Tustin, client since 2001
“For the past 15 years I have been not only a very happy customer, but have referred several people. The service and customer care provided by your staff is great. I will rate it a 10!!!!!!!”
Francisco Valenzuela, Orange, client since 2006
“We are very happy with having you as our insurance provider. Thank you
Karina Godoy, San Bernardino, client since 2008
“My experience with Lares has been good.”
Nuttanai Lertpreechapakdee, Irvine, client since 2012
“Quick and easy. Respond time is very fast.”
Juan Avalos, Anaheim, client since 2012
“Great service provided. Thanks AA Lares!”
Yong Paulsen, Tustin, client since 2011
“Gaby Leon was very helpful and made the process of updating my insurance easy”
Ariana Ramirez, Corona, client since 2011
“All agents are helpful and they always get back to me with the info that I need. In other words, they follow up like they say they will.”
Carlos Franco, Corona, client since 2012
“Lares is a professional place to have insurance. Their employees always try to get the best rate. When it comes to contacting the client they call, email, text and fax, as well as Social Media. Great job guys...”
Maria Diaz, Rowland Heights, client since 2012
“To be honest I’m a very satisfied customer. All representatives are very polite and answer all my concerns and questions. Thank you!!!”
Daniel Garza, Santa Ana, client since 2007
“100% Happy through the years. Very helpful 24-7.”
Raymond Gaitan, Orange, client since 2002
“Great attentive service from the entire office. Always available to answer questions and guided my life through the claims process without any hassle what so ever.”
Teresa Marquez, Santa Ana, client since 2013
“Denysse is always helping us! Love her customer service.”
Carlos Ramirez, Santa Ana, client since 2009
“I am very satisfied with your service. Your employees are always available and get my questions answered”
Robert Mawhinney, Long Beach, client since 2009
“All of the agents in the AA Lares office are very friendly and professional. I have been with them for several years now and am very happy with the service they provide.”
David White, Garden Grove, client since 2008
“I want to to 10 stars! Gaby was super helpful. I was in a rush and she totally made things quick and easy for me. I love AA Lares because of people like this”
Florentino Rodriguez, Paramount, client since 2014
“Gaby Leon has helped me in all my insurance needs, very professional and great customer service. I would totally recommend AA Lares insurance.”
Derrick Sellers, Santa Ana, client since 2014
“I just wanted to say that Gaby Leon is absolutely great! She is very thorough and on top of things. The personal service she gives to me is unheard of these days.
Laura Calvillo, Anaheim, client since 2013
“We are going through some insurance changes in our policy and I met with Adriana last week. She spent time helping me and was able to help me make the right decision. Thank you!”
Carlos Urbina, Yorba Linda, client since 2016
“Judy was absolutely awesome, thanks for the great customer service! Will transfer my auto policy next month.”
Mike Melendez, Corona, client since 2016
“Was helped by Denysse Garcia. She was wonderful on helping me find affordable Car Insurance. She listened to what I was looking for and what I was able to afford. She provided me with different options and at the end I was very satisfied with the service. Thank you AA Lares Insurance.”
Alberto Bravo, Orange, client since 2011
“Atención muy amable.”
Frank Ventura, Anaheim, client since 2007
“Excelente, número uno.”
Vicky Tinoco, Anaheim, client since 2007
“Gracias Patty por tu atención”
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